South Africas Fastest Direct to Doctor Service, No waiting room or download required

Skip the waiting rooms and lengthy queues. CareFirst brings you South Africa’s quickest direct-to-doctor service, access immediate consultations with our leading doctors directly from your device.

Quick, Easy Sign-Up Process

Get started in moments! Our quick sign-up process ensures you and your loved ones can access healthcare without delay.

Create Account

Begin your journey to accessible healthcare by quickly setting up your profile.

Verify Contact Details

Confirm your contact information to ensure seamless communication and secure access.

Speak to a Doctor

Connect with certified medical professionals for consultation, all at your convenience.

Life doesn’t wait. Connect to a doctor instantly

We know that life can be unpredictable, and health concerns can arise at any moment. That’s why CareFirst offers instant access to doctors, so you can get the care you need right away. With just a few clicks, you can connect to a qualified healthcare professional who can provide you with personalized advice and treatment options.

Care on your schedule. Book a consultation when it suites you

Life doesn’t always adhere to a 9-to-5 schedule, and neither should your healthcare. With CareFirst, you can book a consultation when it’s most convenient for you. Whether you prefer mornings, evenings, or weekends, our platform allows you to take control of your healthcare on your own terms.

Quick & Easy Sign-Up Process

Get started in moments! Our quick sign-up process ensures you and your loved ones can access healthcare without delay.

01

Create Account

Get started in moments! Our quick sign-up process ensures you and your loved ones can access healthcare without delay.

02

Verify Contact Details

Confirm your contact information to ensure seamless communication and secure access.

03

Speak to a Doctor

Connect with certified medical professionals for consultation, all at your convenience.

24/7 docs in your pocket, because your health waits for no one

R 310.00

Get connected to a qualified doctor in moments, not hours.

Video and Telephonic Consultations

Free Vital Scan with Every Consultation

Receive Digital Sick Notes, Scripts and Referral Letters

Claim your consultation fee through Medical Aid

Confidentiality Guaranteed

All patient records are stored with the utmost security and confidentiality; we guarantee that your information is never shared with third parties without your consent.

Instant check-ups with ease

R 20.00

An AI-powered, video-based scan that enables anyone to measure a wide range of biomarkers using a smartphone or tablet.

Spread the Word

Help others discover the ease of instant healthcare access by sharing with your network.

FAQ

Scheduling an appointment is easy. Log in to your account, choose your preferred doctor, and select a suitable time slot. You can schedule an appointment in advance (scheduled) or opt for an immediate consultation (instant). After confirming, you’ll receive appointment details and instructions for the virtual consultation.

Virtual healthcare is suitable for a wide range of non-emergency medical conditions, including common illnesses, minor injuries, prescription refills, mental health concerns, and chronic disease management. However, for critical or life-threatening situations, please visit your nearest emergency room.

Yes, we take data security seriously. Our platform complies with stringent privacy and security regulations. All virtual consultations are secure, and your health information is stored securely. We ensure your data is accessible only to authorised healthcare professionals.

You can use a smartphone, tablet, or computer with a stable internet connection and a camera for video appointments. Additionally, ensure you have a microphone and speakers (or headphones) for clear communication. *Please note: Vital Scans are currently only available on smart phone devices.

If your virtual doctor determines that a prescription is necessary for your treatment, they can electronically send it to your preferred pharmacy. You can then pick up your prescribed medication in person or have it delivered, depending on pharmacy services in your area.

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