VIRTUAL HEALTHCARE · INSTANT & SCHEDULED CONSULTATIONS
See a real doctor in minutes: scripts, sick notes, advice.
CareFirst’s virtual healthcare puts a real, registered doctor on your phone in minutes — instant or scheduled consultations, by video or voice, wherever you are.
- Registered doctors
- Available 24/7
- From R325 a consult
REAL DOCTORS, NOT AI
Every consultation is with a real, registered doctor
No chatbots, no algorithm deciding your treatment — every CareFirst consultation puts you in front of a real doctor, registered with the HPCSA.
Not a chatbot
See a real doctor by video or voice in minutes — scripts, sick notes and advice, without the waiting room.
Not an algorithm
Instant health checks from your phone — vital and skin scans, backed by real doctors when a result needs one.
HPCSA-registered
Proactive health, prescribed by real doctors — mental wellness and longevity care via scheduled consultations.
HOW IT WORKS
From sign-up to script, in five simple steps
Create your account
Sign up in minutes on your phone — no paperwork needed.
Choose instant or scheduled
Right now, or a time that suits you better.
Connect by video or voice
Join however you are comfortable.
Consult with your doctor
Talk it through, just as you would in person.
Scripts delivered to your phone
Scripts, sick notes and referrals, before you hang up.
SIMPLE, UPFRONT PRICING
Choose an instant or scheduled consultation
Instant Consultation
R325
per consult
- Voice or video, connected in minutes
- Scripts and sick notes included
- Available 24/7, from anywhere
Scheduled Consultation
R325
per consult
- Book a time that suits you
- Longer, in-depth sessions
- Wellness & Longevity consults happen here
WHAT YOU GET
Everything a GP visit is, minus the waiting room
Scripts
Issued during your consultation where clinically appropriate, ready for your pharmacy.
Sick notes
A valid sick note for work or school, sent straight to your phone.
Referrals
Specialist referrals without a separate GP visit first.
Advice
Confidential guidance on symptoms and results, protected under POPIA.
GOOD TO KNOW
Answers before you book
How much does a consultation cost?
An instant consultation is R325. You see the full price before you book, nothing hidden.
How quickly will I see a doctor?
Instant consults connect you to the next available registered doctor, typically within minutes, 24 hours a day.
Is my consultation private?
Yes. Consultations are confidential and your information is protected in line with POPIA.
Can the doctor prescribe medication?
Yes — where clinically appropriate, the doctor can issue a script during your consultation, along with sick notes and referrals.
Do I need medical aid?
No. You can pay for your consultation directly, with no medical aid or scheme membership required to see a doctor on CareFirst.
Ready to see a real doctor?
A qualified, HPCSA-registered doctor is available now — by video or voice.